By accessing or using any features of the ekitchenandbath site, including the purchase of products and services on the site located at ekitchenandbath.com you agree to be bound by these Conditions of Use. If you do not agree to these Conditions of Use, please do not use this website. We reserve the right to modify the Conditions of Use at any time without prior notice to you. Therefore, we recommend that you read these terms of service carefully each time you use this Web site.
These Conditions of Use represent the entire understanding relating to the use of this website and prevail over any prior or contemporaneous, conflicting or additional communications. Any unauthorized access, modification or change of any information, or any interference with the availability of or access to this website is strictly prohibited.
Registration In order to access some features of the ekitchenandbath site, you may be required to register and to select a password and user name, which shall consist of an email address you provide and a screen name (“User ID”). If you register, you agree to provide us with accurate and complete registration information, and to inform us immediately of any updates or other changes to such information.
You shall be responsible for maintaining the confidentiality of your password, and you are fully responsible for all activities that occur under your User ID and password, whether or not you authorize such activities. Any User ID and password for your access to the ekitchenandbath site shall be for your personal, non-commercial use only. You agree to (a) immediately notify us of any unauthorized use of your User ID or password of which you become aware, (b) ensure that you exit from your account at the end of each session,(c) not create User accounts by automated means or under false or fraudulent pretenses,(d) not copy or store any User content offered on the Ekitchenandbath site other than for your personal, non-commercial use; You understand and agree that we do not monitor but reserve the right to review and delete any User content for any or no reason, including user content that, in our sole discretion, (i) violates these Conditions of Use, (ii) is offensive or illegal, or (iii) may harm, violate the rights of or threaten the safety of any User and/or any other individual or entity, (e) post only User content you believe in good faith to be true and accurate, and you will not post to the Ekitchenandbath site any user content that is false, inaccurate, misleading or fraudulent.
No Representations or Warranties
ekitchenandbath makes no representations or warranties that this website is free of defects, viruses or other harmful components. We shall not be responsible for any damages or loss that may result from the hacking or infiltration of this website or ekitchenandbath’s computer systems. You have the sole responsibility for adequate protection and backup of data and/or equipment used in connection with this website and you agree to hold ekitchenandbath harmless from, and you covenant not to sue us for any claims based on use of this website, including claims for lost data, work delays or lost profits resulting from use of materials or content from this website. The pages on this website may contain technical inaccuracies, outdated information and typographical errors. To the extent permitted by applicable law, this website is provided “As Is” ekitchenandbath does not make any warranty of any kind, whether express or implied, including but not limited to any warranty of fitness for a particular purpose or merchantability, nor does it in any way guarantee the quality, data content, artistic worth, or legality of information, content, goods or services that are transferred, received, purchased, or otherwise made available or obtained by way of this website. We do not warrant that this website will be error-free or that defects will be corrected. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Limitaions of Liability
Under no circumstances including negligence, shall ekitchenandbath be liable for any special, incidental or consequential damages or lost profits that result from the distribution or use of, or the inability to use, the content or materials on this website, even if we have been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation may not apply to you. In no event shall ekitchenandbath’s total liability to you for all damages, losses, and causes of action (whether in contract, tort or otherwise) exceed the amount paid by you, if any, for accessing this website.
While we will use our best efforts to fulfill all orders, ekitchenandbath cannot guarantee the availability of any particular product displayed on this site. ekitchenandbath reserves the right to discontinue the sale of any product listed on this site at any time without notice.
While our goal is a 100% error-free site, we do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. Ekitchenandbath reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).
If you have any questions about this agreement, please Email Us or write us at:
1725 Rudder Industrial Park Rd.
Fenton, MO 63026
Although ekitchenandbath will in most circumstances be able to receive your email or other information provided through this site, ekitchenandbath does not guarantee that it will receive all such email or other information timely and accurately and shall not be legally obligated to read, act on or respond to any such email or other information.
Shipping and Returns
The content is for your general information and use only. It is subject to change without notice. Our goal is to satisfy our customers by refund, exchange, or repair, as outlined in this policy. We take pride in the quality of the products we sell and offering great customer service is our top priority. We reserve the right to change pricing without notice. All prices are listed in US dollars.
All returns need to be authorized by ekitchenandbath prior to return shipment. For authorization please send an email request to firstname.lastname@example.org
- Returns must be received by ekitchenandbath within 30 days from the date of purchase.
- All items returned in original, unopened packaging will incur a 20% restocking fee upon return of item(s) and receipt.
- All items returned in original, opened packaging will incur a 30% restocking fee upon return of item(s) and receipt.
- Any returned product, which is deemed un-sellable, will not receive credit.
- When the returned item(s) are received, the value of the returned items minus applicable restocking fees will be credited back as soon as our Returns Department has completed processing (usually within 3 workdays).
- ekitchenandbath will not process any returns if the product returned is missing or incomplete from the original shipment.
- The customer is responsible for all shipping charges as well as setting up all return shipments.
- Ship returns to 1725 Rudder Industrial Park Rd.,Fenton, MO 63026
If there is a error with your order please send an email to email@example.com that includes your order number, buyer’s name, shipping address and a brief description of the issue. We will respond with a confirmation email and we will proceed to remedy the error as soon as possible. Our staff double-checks all orders carefully. If you receive an incorrect order you must contact us within 3 business days to receive the correct item.
To file a missing part(s) claim please send an email to firstname.lastname@example.org that includes your order number, buyer’s name, shipping address and a brief description of what part(s) were missing – this description must include the item numbers.
All orders have a 24 hour cancellation window. Please verify that your order is correct within these 24 hours and notify us immediately if your order is incorrect. Within the 24 hour window orders can be canceled without any fee.
Lost or Stolen Orders
We are not responsible for any orders lost or stolen after delivery.
All orders ship to the shipping address noted on the order. Please note, a PO Box is not a valid shipping address for ekitchenandbath orders. Any order placed using a PO Box for the destination will be put on hold until a valid shipping address is provided. We are not responsible for any orders lost due to delivery to an incorrect address. Over-night delivery is currently not available. Some items may ship directly from our supplier. You can expect to receive your order in 7-10 days. All hardware is in stock with possible exceptions due to real-time quantities available on all orders placed and shipped. Delivery is not available to Alaska or Hawaii.
Orders usually ship via UPS or USPS to the shipping address noted on the order but. If there are any problems concerning the delivery please contact us as soon as possible. All shipments should be thoroughly inspected for damage by the buyer or the buyer’s designated recipient. The buyer is responsible for all damage that occurs following receipt of the shipment. All purchases may be returned to ekithcenandbath within 30 days from the shipment date if you are not 100% satisfied. All returned or exchanged items must be in their original box and include packing material, manuals, and all accessories. Customers cannot return or exchange used items. Customers are responsible for return shipping costs and a restocking fee. To get a return authorization, contact us at email@example.com
Freight Claims Instructions
Unconcealed damage and/or shortage claims can be made only when it is indicated on the Bill of Lading at the time of delivery. The claim must then be reported by email to firstname.lastname@example.org by sending information regarding the pieces damaged and pictures showing the damage. No claims will be allowed without the proper paperwork signed by the customer and the transportation company.
Concealed Damage claims must be made within 48 HOURS OF PRODUCT DELIVERY. Claims must then be made by email to ekitchenandbath by sending information regarding the pieces damaged and pictures showing the damage.